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Counselling, coaching and collaborating: Professionals learning to listen

The Ear Foundation, Nottingham
The Ear Foundation
15th October 2019
All day
PRICE: Buy a place for £100, bring a colleague for £50!
Deafness has an impact on the emotional health and wellbeing of the person themselves and those closest to them. As professionals, we support people with hearing loss and their families to make life changes, such as wearing hearing technology or providing a language rich environment – but sometimes, we need to use skills typically employed by counsellors to provide client centred care.  Do you feel equipped to handle these potentially challenging conversations?  In addition, how can you recognise the “emotional ice-berg” – where there may be more behind a comment or a question than first appears?

This course draws on current research and practice in working in a truly family-centred way to provide appropriate support and education to not only the children we serve, but also to develop skills in counselling, coaching and collaboration with parents and other family members.


  • Recognise the emotional impact of hearing loss on individuals and families
  • Practise deep listening and reflecting to enable others to make life changes
  • Know how to create an environment that enables us to look below the ‘surface’
  • Identify challenges and solutions in your workplace such as culture and time


Anyone who works with infants, children and young people with hearing loss and their families

Click here to book a place