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29.06.2020 | By Paul Simpson

Coronavirus – information for families from NDCS – updated 29th June

Posted in News

Colleagues at NDCS have updated their information for parents and families about coronavirus and support for deaf children.

You can access it here:


New information for families includes:

Disability benefits

 You can still apply to the Department for Work and Pensions (DWP) for Disability Living Allowance (DLA – for under 16s) or Personal Independence Payments (PIP – for 16s and over). However, there may be delays in handling your application. If successful, any benefits will be backdated to when the application was first made.

DWP have announced that if your child’s DLA or PIP was due to be reviewed or reassessed after 24th March, then you do not need to do anything. DWP will add 6 months to the previous end date and send you a letter with your new end date. DWP will also contact you again, before the new end date of your award, to remind you to make a new PIP or DLA claim. In the meantime, you will still need to tell DWP about changes which might affect the amount of benefit your child receives.

If your child gets DLA and they have already been invited to claim PIP, you do not need to do anything. The form does not need to be completed and returned to the DWP. Your child’s DLA payments will continue. If you have submitted a new claim for PIP already, the DWP has said that your child’s DLA payments will continue and that they will send a letter at a later date to confirm these arrangements. They will also contact you in the future about continuing your child’s claim to PIP. If you haven’t received a letter confirming this please contact DWP.

In addition, the Government has decided to temporarily suspend all face-to-face consultations for PIP from the 17th March. Instead, officials will look at written information that’s already been provided, as well as gathering further evidence from other professionals.

It is possible that the health assessment provider may ask to speak with your child over the telephone to collect further evidence. We have asked DWP to consider the appropriateness of this for deaf young people.

If your child has been invited to a PIP telephone assessment appointment, it is important they take part. If your child cannot take part, contact the assessment provider to let them know. Their contact details are on the appointment letter they sent you/your child. If your child cannot use the phone, we encourage you to contact the health assessment provider to explain this and to agree an alternative approach. This might include a video call, jointly with the assessor and an interpreter (using technology such as Zoom), or a webchat. Please contact our helpline if this situation arises.

If your child does not take part and you/they have not contacted the assessment provider, the assessment provider may return their PIP claim to DWP. DWP will then try to contact you/your child. But if they cannot get in touch with you/them, or they did not have a good reason for not taking part, the DLA payments may stop.

Once the assessment has been carried out, your child’s DLA payments will continue until DWP have made a decision on their PIP claim.

This page will be regularly updated.